Teamwork in Integrated Design Projects: Understanding the Effects of Trust, Conflict, and Collaboration on Performance
Francois Chiocchio / Daniel Forgues / David Paradis / Ivanka Iordanova
Teamwork during integrated design projects is complex. We address this problem by investigating how trust, collaboration, and conflict interact and evolve over time to affect performance. Our results stem from data gathered using validated self-report questionnaires with 38 participants in 5 multidisciplinary teams at three points in time during a 6-week integrated design competition. Results show that without collaboration, trust and conflict have no bearing on performance. In addition to an unambiguous practical outcomefostering collaboration helps build trust and manage conflictour study points to theoretical developments: as trust and conflictperformance relations tend to grow over time through project milestones, so does collaborations mediating effect.