Assessing Social Impact in Public Infrastructure Projects using Social Network Analysis

Hemanta Doloi / Tom Haynes / Zhenzong Ma

Public infrastructure forms the backbone of national economy and creation of social value in the infrastructure development program is highly critical for any government. In the advent of climate change adaptation, effective use of resources and reduction of greenhouse, i.e. sustainability in developing infrastructure has been emphasized over the last decade. In the concept of sustainability, social performance evaluation is an important component. Within capital projects, social sustainability requires the project to produce benefit for stakeholders as well as community at large. In this paper, a framework is proposed to evaluate social sustainability based on stakeholder management and social network analysis. Within the framework, stakeholders are firstly identified according to their roles in the project. An interview of the stakeholders is performed to investigate the relationship between stakeholders. The impact of stakeholders on the project is then evaluated according to their roles and relationship with other stakeholders using social network